Hydro One crews restore more than 115,000 customers as damaging high winds battered parts of the province yesterday

– High winds may cause more outages in eastern Ontario today-

Tree on power line in Trenton Ontario (CNW Group/Hydro One Inc.)

TORONTO, Feb. 29, 2024  Hydro One crews have worked around the clock, restoring power to more than 115,000 customers affected by the damaging high winds that battered parts of central, southern and eastern Ontario yesterday. The outages were mostly caused by severe winds bringing down trees and branches onto distribution lines. At this time there are approximately 17,400 customers without power and customers in eastern Ontario are urged to remain prepared for additional outages today as high winds are expected in the region.

“It’s all hands-on deck to get the power restored for our customers as safely and quickly as possible,” said Chong Kiat Ng, Vice President, Distribution, Hydro One. “We know life grinds to a halt when the power goes out, so we have mobilized crews from other parts of the province along with our contractors to assist with restoration efforts.”

The company reminds the public to stay clear of any fallen power lines. If you spot a fallen line, keep at least 10 metres back, even if it does not appear to be live. Report it to 911 and call Hydro One at 1-800-434-1235. If you plan to use a generator, remember to keep it in a dry area outdoors and away from any open windows, doors or vents.

Tracking and reporting power outages 

Hydro One has a number of easy to use outage tools available for customers to report power outages and easily access updates when and how they want. Customers can report outages by texting 92887 (WATTS), through the company’s outage map and app, or by calling 1-800-434-1235.

An estimated time of restoration will be determined for each outage once damage has been assessed by our crews. Hydro One’s outage tools are updated every 10 minutes as information comes in from crews on the ground.

Hydro One Limited (TSX: H) 

Hydro One Limited, through its wholly-owned subsidiaries, is Ontario’s largest electricity transmission and distribution provider with approximately 1.5 million valued customers, approximately $32.8 billion in assets as at December 31, 2023, and annual revenues in 2023 of approximately $7.8 billion.

Our team of approximately 9,700 skilled and dedicated employees proudly build and maintain a safe and reliable electricity system which is essential to supporting strong and successful communities. In 2023, Hydro One invested approximately $2.5 billion in its transmission and distribution networks, and supported the economy through buying approximately $2.5 billion of goods and services.

We are committed to the communities where we live and work through community investment, sustainability and diversity initiatives.  

Hydro One Limited’s common shares are listed on the TSX and certain of Hydro One Inc.’s medium term notes are listed on the NYSE. Additional information can be accessed at www.hydroone.com, www.sedarplus.com or www.sec.gov.

Forward-Looking Statements and Information: 

This press release may contain “forward-looking information” within the meaning of applicable securities laws. Words such as “expect”, “anticipate”, “intend”, “attempt”, “may”, “plan”, “will”, “can”, “believe”, “seek”, “estimate”, and variations of such words and similar expressions are intended to identify such forward-looking information. These statements are not guarantees of future performance or actions and involve assumptions and risks and uncertainties that are difficult to predict. Therefore, actual outcomes and results may differ materially from what is expressed, implied or forecasted in such forward-looking information. Some of the factors that could cause actual results or outcomes to differ materially from the results expressed, implied or forecasted by such forward-looking information, including some of the assumptions used in making such statements, are discussed more fully in Hydro One’s filings with the securities regulatory authorities in Canada, which are available on SEDAR+ at www.sedarplus.com. Hydro One does not intend, and it disclaims any obligation, to update any forward-looking information, except as required by law. 

SOURCE Hydro One Inc.