Its ultimate goal is to become a major player in the Shariah-compliant trade finance services in Malaysia
by FAREZZA HANUM RASHID
MBSB Bank’s Shariah Compliant Trade Financing-i facilities, branded as M TRADE, has expanded consistently over the years and has launched its own mobile appnamed, M TRADE Mobile App.
The bank recognises the change in consumers’ behaviours where they prefer digital platforms and the benefits they bring.
M TRADE Mobile App provides greater convenience and gives access through a one-stop solution that offers mobile trade finance features such as instant online request via scan upload and document pick-up, real-time info on facility limit and transaction status.
With the fingerprint or facial identification interface, it gives business owners peace of mind knowing that their business information is secured. Its user-friendly interface is intended to help users to quickly navigate between functions and to best manage their finances.
The M TRADE Mobile App is designed to provide trade finance products and services anytime, anywhere. It will provide greater convenience to its trade finance customers, which resonates well with MBSB Bank’s aspiration to embrace innovation for enhanced customer experience.
The app is highly responsive and customers are able to submit trade applications via mobile which are processed within the same day — suitable for on-the-go businessmen.
MBSB Bank’s ultimate goal is to become a major player in the Shariah-compliant trade finance services in Malaysia and the region as the segment is one of its key engines of growth, taking advantage of the rising opportunity from the increasing trade activities in the country.
MBSB Bank hopes its line of M TRADE products would attract CEOs, CFOs and chief customer officers of companies from various industries. MBSB Bank strives to focus on transactional banking to generate more fee-based income and to deliver more trade finance facilities and services to its existing and new customers.
- This article first appeared in The Malaysian Reserve weekly print edition