by AKMAR ANNUAR

MBSB Bank Bhd’s new trade finance mobile application ‘M Trade Mobile App’ enables customers to skip queues and traditional documents processes.

MBSB Bank Group Chief Executive Officer, Datuk Nor Azam M. Taib said the app is designed to provide trade finance products and services anytime and anywhere.

“It will provide greater convenience to our trade finance customers,” he said at the launch on Tuesday.

He also said this resonates well with the bank’s aspiration to embrace innovation for enhanced customer experience.

“It will also act as one of the key enablers for both the customers and us to grow the business exponentially.

“Traditionally, users have to submit their documents to the bank, physically but with this app, they can just upload them to the app and the processing of the documents will be done immediately by the operations team,” Nor Azam added, sharing the features of the mobile application.

This will provide convenience and access through a one-stop solution that offers mobile trade finance features such as instant online request via scan upload and document pick-up, real time info on facility limit and transaction status.

On security and privacy, he added with the application’s fingerprint and facial identification interface, it also gives business owners the peace of mind knowing that their business information is guarded.

Shariah compliant,  M Trade Mobile App can be downloaded into all mobile devices from Apple App Store or Google Play.

For first time users, registration is required on MBSB Bank’s corporate internet banking website

Nor Azam shared that the bank’s trade finance position for financial year 2022 stood at RM1.8 billion.