Affin Bank, Aspire Systems to accelerate digital banking

AFFIN Bank Bhd is partnering global technology services firm, Aspire Systems, to lead its digital transformation journey.

The collaboration aims to help Affin Bank to achieve digital maturity quickly and become a truly digital bank, according to a statement released by Aspire Systems.

The bank chose the Temenos Infinity Digital Banking Experience platform, which will provide the bank with most features that are available “out of the box”.

“Affin Bank’s partnership with Aspire Systems is a continuation of our extensive growth strategy to morph into a forward-looking, tech-enabled and customer-centric organisation,” Affin Bank president/CEO Datuk Wan Razly Abdullah said in the statement.

“It will reinforce and complement the innovative products and services that we now have in place, as Affin Bank continues to meet the rapidly changing market’s needs and expectations as well as make the banking experience more convenient for our customers,” he added.

With the rapid adoption of digital banking services accelerated by the pandemic, consumers across all ages are looking for a seamless anywhere and anytime banking and personalised experience. The bank’s digital transformation programme will help to meet the changing expectations of its digital-savvy customers.

Aspire Systems global head of banking and financial services Suresh Ranganathan said that Affin Bank has conveyed a strong vision to use technology innovations to strengthen its business growth by reimagining the way it engages with the customers.

“Leveraging the combined engineering expertise and an award-winning implementation centre of excellence for Temenos Products at Aspire, Affin Bank will be able to build a dynamic and engaging mobile banking experience. We are honoured and excited to be part of this journey,” he said.

Aspire Systems VP and Asia Pacific (Apac) head Suresh Bhat said this was a critical initiative for Affin Bank, which will help make significant progress on their Omnichannel journey, adding that the engagement also marked an important milestone in Aspire’s success in the Apac region.

Affin Bank is the financial holding company of Affin Islamic Bank Bhd, Affin Hwang Investment Bank Bhd, Affin Money-brokers Sdn Bhd and AXA Affin Life Insurance Bhd. AXA Affin General Insurance Bhd is an associate company of Affin Bank. — TMR / pic TMR File