TOUCH ‘n Go Sdn Bhd’s (TnG) near-field communication (NFC) cards are being sold on online market platforms at exorbitant prices.
Domestic Trade and Consumer Affairs (KPDNHEP) Minister Datuk Seri Alexander Nanta Linggi said the ministry’s Enforcement Division had received four complaints on the matter and found 13 card sales advertisements involving several online platforms.
“Based on preliminary investigations, the sale of NFC TnG cards (on the online platforms) also involved employees at the payment counter of a petrol station.
“The individuals were found to be selling TnG NFC cards that originally cost RM10 each without any credit on them at a rate of more than five times, through the online market platforms,” he said in a statement today.
Nanta Linggi said based on checks and information from the managers of the online market platforms, 11 premises including private residences and business buildings were inspected in relation to the case.
Six notices in accordance with Section 21 of the Price Control and Anti-Profiteering Act 2011 (AKHAP) 2011 were issued to the parties involved.
They were required, among other things, to submit an official response or explanation to KPDNHEP’s Enforcement Division.
Failure to do so, the parties involved may be subject to action according to Section 21(5) of AKHAP 2011 for refusing or failing to submit feedback.
KPDNHEP is expected to hold a meeting with the TnG company this week to obtain the status of the methods during the sale of TnG NFC cards as well as on the lack of supply of the cards.
TnG NFC cards are sold at a price of RM10 at selected petrol stations or through online transactions using the TnG application.
However, the two channels for the sale of the cards reportedly experienced limited supply since April this year.
The TnG NFC card allows users to top up anytime and anywhere via the Touch ‘n Go eWallet application available on mobile devices. There are no surcharges for top-up transactions. — TMR / pic source: touchngo.com.my