WORKPLACE culture must change to overcome bullying among public health sector workers.
Health Minister Khairy Jamaluddin (picture) said this includes new principles and workplace culture values.
He noted that the findings of a review done by the Healthcare Work Culture Improvement Task Force, chaired by Prof Datuk Dr Siti Hamisah Tapsir, are detailed and fair.
Bernama reported that Khairy will give full feedback on the report next week, but for now, the findings are likely to be adopted as part of the Health Ministry’s (MoH) workplace culture transformation.
“The survey involved more than 100,000 MoH staff members where 60% are currently satisfied with MoH’s workplace culture.
“However, there are claims of bullying elements in the workplace that are quite toxic and need due attention,” he told reporters after presenting the Rembau district education office Excellence Service Awards today.
Khairy said work pressure can help junior doctors and nurses adapt to important tasks, but not to the extent where bullying, humiliation, verbal, mental and physical harassment take place.
He said guidelines and work ethics are important but more importantly is to ensure that those guidelines are adopted.
“Work pressure is different now so changes are needed to keep up with times, with an understanding of the new generation who have different expectations.
“I think it is not just confined to MoH. Every organisation must have a ‘Zero Harassment, Zero Bully (policy)’, otherwise, organisations will not achieve maximum productivity,” he added.
The 60% who said MoH’s work culture is positive refer to patient care, community and teamwork while 20% said negative work culture exists, including bullying elements. – TMR / Pic source: Khairy Jamaluddin FB