Probe on power outages in Peninsular Malaysia remains ongoing

by ANIS HAZIM / pic MUHD AMIN NAHARUL

TENAGA Nasional Bhd (TNB) said the probe on massive power outages affecting several states in Peninsular Malaysia is expected to be completed within a month.

TNB chief distribution network officer Wan Nazmy Wan Mahmood said the investigation is underway by the Energy Commission (ST) and TNB itself.

“At the moment, TNB can’t comment much on this case other than we are giving full cooperation to the investigation team.

“We are waiting for the investigation results so that it is transparent and professional,” Wan Nazmy told reporters at the village streets lights project 2019/2022 handover ceremony today.

On July 27, about one million consumers were affected by the power outage that occurred at 12.39pm, according to Energy and Natural Resources Minister Datuk Seri Takiyuddin Hassan.

The electricity supply was gradually restored from as early as 20 minutes to two hours and 21 minutes, which did not exceed TNB’s Guaranteed Service Level (GSL) set by the ST.

The Energy and Natural Resources Ministry has promised consumers to obtain rebates following the incident. However, it is subject to the investigation outcome.

“The GSL is a ‘Performance Standard of Electricity Supply Service Levels’ document that has been set by the ST to ensure that the quality of electricity supply and services by TNB is at its best.

“If TNB fails to adhere to the standard, penalties in the form of rebates for affected consumers will apply,” Takiyuddin added.