MAB accelerates revamp of 39 Boeing aircraft

The airline today unveils the 1st of its newly-updated cabin interiors for its updated Boeing 737-800 NG aircraft, which is set to operate to domestic and Asean destinations

by FAYYADH JAFFAR / pic MUHD AMIN NAHARUL

MALAYSIA Airlines Bhd (MAB) is set to progressively revamp 39 of its existing B737-800 Next Generation (NG) aircraft with a new and premium cabin environment by the second quarter of 2023. The airline today unveiled the first of its newly-updated cabin interiors for its updated Boeing 737-800 NG aircraft, which is set to operate to domestic and Asean destinations.

The newly redesigned cabin is scheduled to take to the skies at the end of this month.

It will be progressively rolled out to more domestic and regional destinations as more of the 38 refurbished aircraft are completed.

According to MAB group chief marketing and customer experience officer Lau Yin May, the refreshed cabin is part of a bold step taken by the airline in response to feedback and suggestions received through customer surveys and various focus group sessions in 2020 to better understand the needs of our customers.

“This demonstrates Malaysia Airlines’ commitment to adapt to changing consumer needs and to improve the overall customer experience in the post-pandemic era. We are pleased to share that our in-flight entertainment is a game changer, offering extensive media content, including award-winning local and international movies and TV series, as well as in-flight shopping.

“All of these are done to give our guests a taste of the warmth and hospitality that Malaysia Airlines is known for whenever they travel with us. We are thrilled to roll out the newly refreshed B737-800 NG, which will deliver future travel experiences through innovative features from seats to highly customisable inflight entertainment while staying true to our roots by incorporating Malaysian elements into the overall interior cabin design.”

The new cabin features a bright and Batik motif that is unique to Malaysia Airlines’ identity, which reflects the company’s proud history and tradition of innovation and excellence. MAB believes that the symbiotic, synergistic design creates a smooth flow across cabin classes.

The new seats are ergonomically built with lightweight upholstered leather and designed to provide passengers with greater comfort and with enhanced functionality as they come with personal device holders and power outlets to charge their own personal devices.

The new wireless in-flight entertainment system, MHstudio, allows guests to stream content from preferred TV programmes, movies, podcasts, music and reading materials. Guests can even purchase items such as snacks, toiletries, or other products via the new Temptation section on the MHstudio portal.

The updated cabin also comes with a new configuration of cabin seats, which features 12 Business Class seats and 162 economy class seats, with a 2-2 and 3-3 seat configuration respectively.

Lau said the new features also place emphasis on enhancing environmental sustainability, with the wireless inflight entertainment, leaner seats, and soft cabin dividers made of lightweight materials contributing significantly to the airline’s ongoing sustainability efforts, in which the aircraft fuel burn per passenger will improve by 8%, resulting in a lower carbon footprint on the planet. 

“It is becoming increasingly important that we do everything with sustainability in mind. The all-new features of our refreshed B737-800 NG fleet will reduce our carbon footprint from the reduction of the weight of each aircraft-with the much lighter seats, use of soft cabin dividers and moving away from seatback screens to offer innovative in-flight entertainment features allowing for wireless streaming on board at their convenience,” she added.