Tune Protect the nation’s 1st to host insurance core system on public cloud

By TMR / Pic credit: tmone.com.my

TUNE Protect Group Bhd (Tune Protect) is now the first insurer in Malaysia to have received the official approval from Bank Negara Malaysia (BNM) to host its insurance core system on Telekom Malaysia Bhd’s (TM) Cloud — (Alpha) Edge. 

This is the result of a collaboration between Tune Protect, TM and Huawei Technologies (M) Sdn Bhd (Huawei Malaysia) which enables Tune Protect to re-platform its existing GIS (general insurance system), an insurance core system, on to Cloud. 

The hosting of the system will be done on Cloud — Edge — the only Malaysian-owned Hyperscaler Public Cloud that promotes data sovereignty. 

This marks a significant milestone as Cloud — Edge meets the standards of BNM’s Risk Management in Technology (RMiT) full guidance requirements checklist, making it the first and only Public Cloud so far to host an insurance core system in Malaysia. 

This collaboration between the three parties will ensure Tune Protect customers receive consistent speeds in user portal experience; more tailored and matching insurance offerings for their requirements; and better insurance premium rates due to infrastructure and intelligence optimisation. 

“As the first insurer to have received the approval to host the core system on Cloud, we are further enhancing our group credentials. Cloud is the centrepiece of our digital transformation that will enable us to achieve speed-tomarket and introduce more innovative products and services for our customers,” Prasanta Roy, group CTO of Tune Protect said in a statement yesterday. 

Aside from providing cloud and digital services, Huawei and TM are also rendering advisory and consultation services in terms of compliance and technical requirements that align to the guidance provided by BNM. 

Works are currently underway for the core insurance system to be deployed in multiple phases commencing July 2022. Meanwhile, TM group CEO Imri 

Mokhtar said, “We fully understand the importance for FSI customers, including insurers such as Tune Protect, to have highly secured digital infrastructure while they continue accelerating their digital adoption.” 

“Given the rising volume of digital transactions and our commitment to excellent customer experience, we must ensure that the 

infrastructure supporting our partner is resilient, scalable and protected on all fronts. With TM Cloud — Edge being fully compliant to BNM’s RMiT, FSI players can reap the benefit of scalability and agility to future-proof their business, while simultaneously protecting customer data, at a superior price advantage.” 

He added that through TM ONE, the firm is ready to serve the industry with end-to-end robust and secured digital infrastructure.

Meanwhile, Huawei Malaysia’s VP of the Cloud and AI Business Group Mr Lim Chee Siong said Huawei Cloud’s goal has always been about venturing into digitalisation and to provide everything as a service.

“Huawei will continue to innovate and team up with our partners to dive into digital and build the cloud foundation for an intelligent world. Cloud is just the beginning. We view it as a runway to transport businesses to even greater heights,” Lim said. 

Through the collaboration with Huawei Malaysia, this infrastructure is reinforced through Cloud, artificial intelligence (AI) and the most advanced cyber security practices and technologies, putting it right on track to become the only Malaysian-owned end-to-end Cloud and AI infrastructure service provider. This means the data in the Cloud is stored in Malaysia instead of abroad, providing a solution to the challenge of data sovereignty.