Motac monitors the enforcement of SOP LITB and umrah

This is to allow local and foreign travellers to enjoy touring around the country safely and comfortably

by AUFA MARDHIAH / pic by BERNAMA

THE Tourism, Arts and Culture Ministry (Motac) is gearing up its enforcement for Malaysia’s transition into the endemic phase and border reopening on April 1.

This is to allow local and foreign travellers to enjoy touring around the country safely and comfortably.

On Nov 15, 2021, the Langkawi Island International Tourism Bubble (LITB) was introduced for licensed tour companies to provide package services with a maximum of 20 people per tour group.

Meanwhile, the standard operating procedure (SOP) for umrah travel activities was updated on Feb 17, 2022 which stipulated that companies handling pilgrimages must appoint a person in charge (PIC) for groups with 40 pilgrims and above to manage their group members during the journey and at the airport or at the country’s international entry points (PMA).

For groups of less than 40 pilgrims, the PIC has to manage the pilgrims at the PMA.

Motac’s enforcement team had monitored Langkawi Island from Feb 21 to Feb 23, 2022, and PMA on Feb 25 and March 8, 2022 from which two inspection notices and five show-cause letters were issued to tour companies that were found to have breached the SOPs.

“We would like to remind tour companies to always comply with the SOPs in ensuring a smooth implementation of the country’s recovery plan.

“Strict action can be taken under the Tourism Industry Act 1992 [Act 482] against companies who are found to repeatedly violate the prescribed SOPs,” Motac said in a recent statement.