A total of 5,000 companies utilising AWS’ cloud services from March to April 2020
by S BIRRUNTHA / pic by TMR FILE
ORGANISATONS across South-East Asia are increasingly accepting cloud innovations in a strategic move to become faster and more efficient at delivering results for their customers in the middle of the Covid-19 pandemic.
Amazon Web Services (AWS) Asean head of solutions architecture Paul Chen said he saw a total of 5,000 companies utilising AWS’ cloud services for the period of 60 days from March to April 2020, which was during the early stages of the pandemic.
He added that this has created a very immediate effect on the way businesses operated during the pandemic and how they took care of their customers.
“Some of the organisations that took only 72 hours to implement their work via online cloud-based customer care solutions over the weekend and continued to operate on Monday itself without any hindrance.
“So, having these customer solutions running on the cloud is pretty fantastic, especially during these challenging times,” he said during a virtual media briefing session on “How Cloud Technologies Are Rebuilding Resilience Under Malaysia’s National Recovery Plan (NRP)” yesterday.
Chen noted that over the past 18 months, Malaysians have had to adapt to dynamic changes to work and life due to the pandemic and it has become more apparent that technology is a positive force for innovation and change.
As the government implements NRP, he emphasised that it is very crucial for companies and organisations to continue accelerating the digital economy.
He said AWS, as a cloud computing platform, aimed to help Malaysian businesses and government agencies better understand how cloud computing can help them save costs, be more agile and innovate faster.
Additionally, he said the cloud can play a role in aiding communities that are badly affected by the pandemic.
Cloud computing is an on-demand delivery of IT resources over the internet with pay-as-you-go pricing.
It allows businesses to access their information virtually, creating a flexible and global way of accessing data any place and any time.
Instead of buying, owning and maintaining physical data centres and servers, companies and organisations can access technology services such as computing power, storage and databases, on an as-needed basis from a cloud provider.
These days, organisations of every type, size and industry are using the cloud for a wide variety of use cases such as data backup, disaster recovery, email, virtual desktops, software development and testing, big data analytics and customer-facing web applications.
For instance, healthcare companies are now using the cloud to develop more personalised treatments for patients; financial services companies use the cloud to power real-time fraud detection and prevention; and video game developers are using the cloud to deliver online games to millions of players around the world.
Among the benefits of cloud computing is agility, where it gives an organisation a broad range of technologies so that they can innovate faster and build nearly anything that they can imagine.
This includes spinning up resources as they need from infrastructure services, such as compute, storage and databases, to Internet of Things (IoT), machine learning, data lakes and analytics, and more.
Apart from that, cloud computing also saves cost as it allows organisations to trade capital expenses such as data centres and physical servers for variable expenses, and only pay for IT as they consume it.
Plus, the variable expenses are much lower than what organisations would pay to do themselves due to the economies of scale.