MyCC to monitor food delivery ‘exorbitant fees’

The Commission is looking whether the conduct in these companies is in contravention of the Competition Act 2010


THE Malaysia Competition Commission (MyCC) is closely monitoring and assessing the high fees imposed by food delivery platform companies in light of the public outcry over the matter.

MYCC said it is also looking whether the conduct in these companies is in contravention of the Competition Act 2010 or not.

MyCC CEO Iskandar Ismail (picture) said MyCC along with the Ministry of Domestic Trade and Consumer Affairs (KPDNHEP) have met with relevant parties including food and beverages (F&B) and retail industry players to understand the issues raised by them.

“Based on the series of meetings held, we have identified several concerns and challenges in the industry, in relation to not only competition but also consumerism. The way forward for us is to actively engage with the food delivery platform providers,” Iskandar said in a statement yesterday.

Iskandar said MyCC is seriously looking into every angle from the perspective of the Competition Act 2010, particularly on the conduct of these food delivery platform companies towards F&B industry players, riders and consumers and whether it raises any competition concern.

“All options are being considered in approaching these issues, including invoking the enforcement powers under the Competition Act 2010 and working closely with KPDNHEP to attain comprehensive solutions to all issues raised by the relevant industry players,” he said.

According to Section 4 and Section 10 of the Competition Act 2010, enterprises are clearly prohibited from entering into any anti-competitive agreement and abusing their dominant position in the market.

“Action can also be taken against a group of major players which abuse their dominant positions collectively,” Iskandar added.

Meanwhile, consumers and businesses can channel their complaints related to the misconduct of the p-hailing services by lodging the complaints via MyCC website or email to [email protected] or via Whatsapp at +6019 215 2273.