by TMR / pic by TMR FILE
POS Malaysia Bhd has enhanced its E-commerce Fulfilment Solution (EFS) to fulfil Malaysia’s rising e-commerce needs, demands and expectations.
In a statement yesterday, Pos Malaysia said EFS customers can benefit from the end-to-end service, where the overall e-commerce process has been simplified.
“First-mile logistics ensures products are either picked up from businesses or sent by the customer to the warehouse. At the mid-mile process, the products are stored according to the desired storage specifications and processed for delivery upon receiving the order.
“Finally, the last-mile process is executed by Pos Malaysia by delivering the orders to consumers,” it said.
The EFS offers seamless integration between operations and the newly upgraded system, giving e-commerce businesses and sellers access to a user-friendly interface to manage their products and orders efficiently.
Pos Malaysia customers can check inventory status, product information and real-time stock count, saving time and cost.
With monitoring of sales coming in via various channels, stock availability, picking correct items as ordered and packing all handled by Pos Malaysia, EFS customers could focus on other aspects of their business.
While the Pos Malaysia EFS is currently only offered in Peninsular Malaysia, plans are also afoot to expand the service to East Malaysia.
Pos Malaysia EFS offers normal fulfilment services like storing, picking, packing, shipping and tracking of orders, as well as inventory management and end-to-end logistics such as customised pickup, delivery and return services.
“The Small Entrepreneur Digital Empowerment Programme (Pupuk) introduced recently will further amplify domestic e-commerce growth.
“Pupuk aims to help micro-SMEs (micro-small and medium enterprises) and SMEs, including rural entrepreneurs, to digitalise their businesses and Pos Malaysia EFS is the ideal tool for this sub-sector,” it said.