Lazada launches DuitNow QR pay with cash-on-delivery method


Lazada Malaysia has introduced the cash-on-delivery form of payment of via DuitNow QR to provide a sense of security and peace of mind during times when contactless deliveries are vital.

This option will only be available for products purchased on the platform and fulfilled by Lazada Express (LEX).

Lazada said Malaysians have become increasingly reliant on e-commerce for daily needs, and had wanted to provide further convenience by creating a more seamless experience when shopping online.

Its head of user growth Rick Ting said with the current Enhanced Movement Control Order (EMCO) in many areas within Kuala Lumpur and Selangor, more Malaysians have turned to e-commerce but some were new or uncertain about online shopping still.

“Having the choice of paying once orders arrive at your doorstep helps to give a sense of assurance.

“Enabling payment on delivery via DuitNow QR will further reinforce consumer trust in digital transactions, enhance consumer safety, and help increase the adoption of digital commerce,” he said in a statement.

Ting said customers can choose from any of the DuitNow-enabled digital payment providers, such as Maybank’s MAE app, to pay by scanning the QR code when receiving a delivery.

“Once a purchase is completed by scanning the QR code, it will automatically be reflected on the Lazada app for a secure, seamless, and integrated customer experience,” he said.

Ting added to commemorate the launch, customers will be rewarded with a one-time discount of RM5 and minimum spend of RM30, when choosing to use the DuitNow QR method using the Scan & Pay feature in Maybank’s MAE app.

“All Malaysians, both seasoned and new online shoppers, are encouraged to safely shop from home on Lazada for daily essentials and groceries during this crucial time and enjoy fast deliveries, great discounts, and Free Shipping vouchers offered,” he said.