HSBC Malaysia to close 13 branches nationwide by year end


HSBC Bank Malaysia has announced that it will be shutting down 13 of its bank branches nationwide effective December 31 this year.

In a statement the bank said the closure involved bank branches in Bintulu, Labuan, Alor Setar, Cameron Highlands, Kuala Terengganu, Teluk Intan, Batu Pahat, Bentong, Raub, Inanam (Sabah), Senawang, Sungai Buloh and Gombak.

It added existing customers could continue to conduct their banking transactions at the nearest branch, ATMs, telephone banking or on its digital banking platforms.

While, the changes for its islamic branches include, HSBC Amanah Inanam to HSBC Kota Kinabalu; HSBC Amanah Senawang to HSBC Amanah Bangi; HSBC Amanah Sungai Buloh to HSBC Amanah Kota Damansara; and HSBC Amanah Gombak to HSBC Amanah Bandar Utama.

“Thank you for your continued patronage of HSBC Bank and HSBC Amanah. We wish to inform you that we will be closing 13 branches as listed below on December 31, 2021.

“From January 1, 2022, please be informed that the location of your home branch, if listed in the list of ‘current branch (to be closed)’, will change to the corresponding ‘new home branch’ stated,” the bank noted in the statement issued to its customers.

HSBC assured its customers that there will be no changes to any of their account(s) with the bank and their account number(s) along with other related facilities will remain unchanged. 

Additionally, the bank said customers may also conduct their banking transactions by visiting any of its 54 branches nationwide, or by using its digital banking platforms such as ‘HSBC Malaysia Mobile Banking App’ or ‘HSBC Online Banking’, as well as its telephone banking service.

The bank added that it regularly reviews its products and services, including its branch coverage.