by TMR / pic by TMR FILE
BANK Muamalat Malaysia Bhd will extend the Enhanced Targeted Payment Assistance (ETPA) to its customers facing financial distress arising from the Covid-19 pandemic.
In a statement yesterday, Bank Muamalat CEO Khairul Kamarudin said the bank is committed to assisting its customers from various income groups and micro-businesses who are still adversely impacted by the ongoing pandemic and Movement Control Order.
“At Bank Muamalat, we understand that many of our customers are still facing financial difficulties due to the challenges arising from the pandemic. For those affected, our assistance through the ETPA remains available, alongside other forms of assistance, such as restructuring and rescheduling of their financing.
“Bank Muamalat has reached out to customers through various social media platforms to ensure that they are aware of the extension provided by the bank.”
The extension of the ETPA is in line with Bank Negara Malaysia’s call for banking and financial institutions to assist customers based on their individual financial needs, following the recent containment measures announced by the federal government. Also, in support of the statement by the Association of Islamic Banking and Financial Institutions Malaysia, Bank Muamalat would like to urge its customers who have previously sought targeted payment assistance to contact the bank should they require further financial assistance.
For further information, customers can visit the bank’s website at www.muamalat.com.my or contact its customer service centre at 03-2600 5500.