by TMR / pic by TMR FILE
HONDA Malaysia recalled additional 77,708 units of Honda vehicles to replace its fuel pump as a precautionary measure.
The affected models are Accord, BR-V, City, CITY (HEV), Civic, CR-V, HR-V, HR-V (HEV), Jazz, and Jazz (HEV) – all made in 2018, 2019,and 2020.
In a statement today Honda Malaysia apologised for the inconvenience caused to the affected customers and reassures that all its current selling models are not affected in this product recall.
“As customer safety is Honda Malaysia’s top priority, the company will continue to uphold transparency and stringent controls for customers. The Company believes this product recall is necessary as a preventive measure to address the possibility of difficulty in starting the engine, loss of engine power or vehicle stalling,” the carmaker said.
All affected customers will be informed via notification letters, which will include details of the product recall. Customers can also check if their vehicle is affected in the fuel pump recall via the HondaTouch application. Honda Malaysia urges all affected customers to contact any Honda authorised dealer to make an appointment upon receipt of the notification to replace the fuel pump, subject to parts availability.
The replacement of the affected fuel pump is free of charge and all costs related to this replacement activity will be borne by Honda Malaysia. The replacement stock will be available in stages.
As of today, there are no incidences of crashes or injuries caused by this issue reported in Malaysia.
Vehicle owners can obtain information or check their vehicle status on product recall in HondaTouch application or by calling Honda Malaysia’s Toll-Free number at 1-800-88-2020 or log on to www.honda.com.my / productrecall.honda.com.my to check their vehicle status.