MAB partners with DHL for door-to-door service

by TMR

MAB Kargo Sdn Bhd (MASkargo) today signed a Partnership of Excellence with DHL Express (M) Sdn Bhd.(DHL) for a new service – MH Door-to-Door (MHD2D).

MHD2D is a door-to-door delivery service which utilises a web portal to allow customers to get quotation, book for delivery, pay online, print consignment note and track the shipment.

With this collaboration, DHL will provide the back-end services of picking up and delivery of goods to recipients.

The service will be available to the public on from 24 April 2021 onwards.

“MASkargo’s business model has always been on the airport-to-airport concept. However, the evolution of customers’ purchasing style and expectations in the
delivery of goods purchased today has highlighted the need for us to be closer to our customers.

After many discussions related to the technical details of this new service, we are pleased to have found a reliable partner in DHL. With the objective
of making this service a comprehensive end-to-end solution for the public, we hope to leverage on each other’s expertise and network in giving the best delivery service
to our customers”, said MASkargo’s CEO Ibrahim Mohamed Salleh.

DHL was represented by  DHL Express MD for Malaysia and Brunei, Julian Neo.

“DHL recently released a new Whitepaper, ‘The Ultimate B2B E-commerce Guide: Tradition is out. Digital is in, that predicts strong growth in the B2B E commerce
market, and expects that 80% of all B2B sales interactions between suppliers and professional buyers will take place in digital channels by 2025,” he said in the same statement.

“Customers today are always on the go and they want their products faster than ever before. This partnership with MASkargo couldn’t have been better timed as we leverage our presence in over 220 countries and territories worldwide to provide our insights and expertise to customers looking to harness the opportunities afforded by e-commerce,” Neo added.