TNB goes above and beyond to ease people’s burden

TNB, together with KeTSA, has been in the forefront since the implementation of the MCO last year to help Malaysians get through these trying times


TNB president and CEO Datuk Seri Amir Hamzah Azizan (left) giving a briefing on TNB’s preparation during MCO to Shamsul Anuar (front, second from right). Also present at the National Load Dispatch Centre control room were Deputy KeTSA Minister Ali Biju (front, right) and KeTSA secretary general Datuk Zurinah Pawanteh (front, second from left)

IMPACTS of the Covid-19 pandemic are as vicious as when it began in the country a year ago, affecting everybody from the government and corporations to NGOs and individuals.

In the wake of the global crisis, Malaysians banded together to help lighten each other’s burdens, regardless of social and economic backgrounds.

One of them is Tenaga Nasional Bhd (TNB) who, with the Ministry of Energy and Natural Resources (KeTSA), has been in the forefront since the implementation of the initial Movement Control Order (MCO) last year to help Malaysians get through these trying times during the pandemic.

KeTSA Minister Datuk Seri Dr Shamsul Anuar Nasarah said TNB’s concern in helping efforts to deal with the pandemic is lauded as it holds great responsibility with thousands of employees in the frontlines during the MCO period.

“They continue to carry out their responsibilities full of dedication to ensure continuous and stable electricity supply, especially in hospitals and medical centres,” he commented on TNB’s efforts.

The utility company has provided various aids and support, including financial, equipment, facilities, discounts, rebates and energy supply throughout the period, while its staff has been on the grounds to ensure that power supply throughout West Malaysia remains stable.

Furthermore, TNB employees have been involved in the distribution of aids, such as scholarships, home constructions and more, for those who have been severely impacted by the pandemic.

Among the assistance and initiatives that the utility company has partaken in are:

Recipient of the Baiti Jannati Project Siti Hawa Mohd Sharif (left) with her family at Kampung Lendu, Alor Gajah, Melaka on Jan 9, 2021

1 Comprehensive contribution to each state:

TNB was among the first in the country to contribute RM10 million to the Health Ministry to purchase personal protective equipment (PPE), such as aprons, headcovers and face masks from China, in response to the Malaysian Corporate Action Coalition Against Covid-19 initiative.

It has also donated RM17.5 million to state governments in the peninsula to curb the spread of Covid-19, including the delivery of 10 ventilator machines to hospitals in Melaka, Perak, Johor, Pahang and Negri Sembilan to treat Covid-19 patients in the intensive care unit.

TNB staff in 13 states including 15 stations distributed a total of RM4,325 wakalah zakat money in the form of food and pocket money to over 21,000 senior citizens, the specially-abled people, orphans and the bottom 40% (B40) individuals who lost their source of income during Ramadhan.

TNB board member Datuk Ir Nawawi Ahmad (centre) at the distribution ceremony of Better Brighter Vision in Langkawi

Its housing assistance for the B40 and asnaf groups through the Baiti Jannati and Mesra Rakyat projects with a total contribution value of RM50,000 per recipient is ongoing throughout MCO.

TNB has also granted scholarships to 120 students to further their studies at higher education institutions.

MyBrighter Future (MyBF) scholarships have been given to 2,500 students from the B40 group, who are pursuing undergraduate, diploma and certificate studies.

2 Making use of various facilities

The company has supplied electricity and lights to over 120 control posts in the peninsula for the comfort of MCO enforcers.

TNB chief distribution network officer Datuk Ir Baharin Din (third from left) monitoring the Distribution System Operator operation during the MCO in his visit to the Southern Regional Control Centre recently

It has ensured continuous electricity supply to rural hospitals and health clinics by placing 79 sets of mobile generators with various capacities.

A total of 425 additional sets were made available in the event of emergency.

3 Alleviating people’s burden:

Provide discounts of between 15% and 50% for six months from April 1 to Sept 30, 2020, to domestic users in West Malaysia under the Prihatin package

Co-finance the Bantuan Prihatin Elektrik, which offers free electricity usage of up to RM77 per month.

Defer late payment surcharge and supply cuts to 7.5 million domestic customers between March and December 2020.

Facilitate bill payments in instalments until December 2020.

Rozianis Mohd Noor of Pelitawanis TNB Kuantan donating some food supply to one of the frontliners in charge of police roadblocks in Kuantan, Pahang

No electricity cuts for domestic consumers with less than six months in arrears between January and March 2021. They are allowed to pay in instalments until June 30, 2021.

4 Joined forces to provide help

Pelitawanis TNB collected over RM1 million in donations to be distributed to the B40 group, orphanages, care centres for the elderly and students stranded in tertiary education institutions.

20,400 liquid-proof aprons were provided as a part of the frontliners’ PPE.

TNB Research Sdn Bhd has produced user- friendly aerosol boxes that are able to reduce the risk of Covid-19 infection during the intubation process, which involves the insertion of a tube into the body.