by AZALEA AZUAR / pic by ARIF KARTONO
IHH Healthcare Bhd has allocated 10% of its beds, including those in intensive care units (ICUs), to treat Covid-19 patients across its network of 16 hospitals which comprises Gleneagles Hospitals, Pantai Hospitals and Prince Court Medical Centre.
Its multidisciplinary team of consultants and management has developed an extensive Preparedness and Safety Plan during the beginning of the pandemic in order to ensure the safety of its staff, doctors and patients.
IHH Healthcare Malaysia CEO Jean-François Naa said the group is prepared for the protracted course of the pandemic with the Covid-19 situation still evolving.
“Our Preparedness and Safety Plan will continually be adapted to the situation as our staff, doctors and patients’ safety is our highest priority. Patients can continue with their existing care plans at Gleneagles Hospitals, Pantai Hospitals and Prince Court Medical Centre knowing that they are in a safe environment.
“I thank our doctors, nurses and frontliners for their tireless efforts during this pandemic,” he said.
Based on the experiences of different markets where IHH operates, the Malaysian chapter of the global IHH Healthcare network is able to formulate a robust response to various stages of Covid-19.
The group can also leverage international expertise for adaptive solutions to quickly organise and cascade information which include clinical workflows, management protocols and patient education materials, to consistently safeguard the safety and health of its staff, doctors and patients.
Naa added that IHH is also committed to forge partnership with public healthcare counterparts from day one of the pandemic.
“An integral part of IHH is preparedness for pandemics. When the Covid-19 struck, we immediately executed our response plans. Our efforts were centrally coordinated with standardised practices and latest guidelines,” he said.
He said private hospitals are not built to the same scale as public facilities, but we are contributing our part according to each hospital’s capacity and capability.
“Our command centre tackles operational and clinical challenges in managing Covid-19 patients for optimal and timely care,” Naa said.
He said IHH is maintaining close communication with the Ministry of Health (MoH) by sharing essential information and collaborating with their clinical experts in managing critical Covid-19 patients.
“We stand ready to provide additional assistance as the government requires, including supporting the administration of vaccines as they become available and to receive decanted non-Covid-19 patients,” said Naa.
He said IHH has contributed to the fight against Covid-19 since the early days of the pandemic to alleviate the load on public healthcare institutions.
“For example, since early last year, we have allocated 200 beds across our network of hospitals, to treat non-Covid-19 patients decanted from public hospitals and pledged more than RM24 million to subsidise the medical treatment of these patients at our hospitals,” he said.
Last year, IHH loaned 20 ventilators to public hospitals for the treatment of ICU patients.
Pantai Premier Pathology has also been supporting MoH’s drive to increase the testing capacity for suspected Covid-19 cases whereby more than 400,000 samples have been tested by its laboratory arm, which has been endorsed by the MoH.
Gleneagles Hospitals, Pantai Hospitals and Prince Court Medical Centre have also launched their telehealth services to assist patients who are unable to visit its hospitals.
It is an easy-to-use private and secure online platform which connects patients to top specialists of their choice from the comfort of their home and consists of eHealth Chat and eHealth Consult.
Read our previous report here