by SHAHEERA AZNAM SHAH
TELEFONAKTIEBOLAGET LM Ericsson advances talent reskilling and upskilling exercises to ensure its workforce is equipped with advanced technological expertise, particularly in deploying the 5G technology.
Ericsson VP and head of human resources for South-East Asia, Oceania and India Priyanka Anand (picture) said more than 2,000 of Ericsson employees have been undergoing the reskilling and upskilling programmes for the purpose.
“Given that we are at the onset for the introduction of 5G, there is a clear understanding that telecommunication providers have the ongoing technology needs while embracing newer technologies such as the 5G, artificial intelligence, tools and automation.
“Especially in Malaysia, if you look at the overall 5G rollout, it is evident that the government is focusing on the rollout throughout the country. We will set back and prepare properly for this rollout.
“Ericsson staff in Malaysia have been undergoing training regularly and are well-equipped to support our operators in terms of rolling out the 5G services,” she said.
Priyanka added that for the past 18 months, the networking and telecommunications company has provided 2,000 hours of 5G training for its local employees in preparation for the latest technology standard for cellular networks.
“We are well-positioned to bridge the gap between what the telecommunication players need to execute 5G technology.
“What we are doing as a global ICT player is continuing to upskill our talents so that we are well-equipped with our evolving portfolio and have a workforce that understands the technology solutions as well as the customers’ needs.
“We have a good percentage of the workforce that is trained with this new technology. Also, about 60 people have already undergone a reskilling programme on automation,” she added.
Amid the Covid-19 pandemic, Priyanka said Ericsson’s upskilling and reskilling programmes have been continuing during the movement restriction through online training sessions.
“During the pandemic, in terms of our training programmes, we had to convert our live sessions to virtual training sessions.
“The challenge was to convert these technical sessions related to our product solutions to live virtual sessions without impacting the learning delivery and we could make that transition and in fact, these virtual training sessions have been well-received by our teams,” she added.
Meanwhile, the current pandemic has shown the resilience of the networks to provide seamless connectivity to consumers as proven by the increase of data traffic, Priyanka said.
“Malaysia needs 5G to manage the increasing data traffic now and post-Covid-19. The initial response for the telecommunication service providers is to efficiently address traffic growth.
“We have observed considerable growth in data traffic globally and Malaysia during the pandemic as most service providers reported a 10% to 20% growth in data traffic.
“Voice calls last longer and the uplink is growing twice as fast as the downlink. During the lockdown period, the average time spent on mobile broadband increased by one hour globally on an average basis,” she said.
She added that together with the service providers, Ericsson is continuously working to ensure the efficiency of connectivity during this pandemic and going forward in a bid to help the economy to return to normal.
According to Ericsson’s report titled “5G For Business: A 2030 Market Compass” published in November last year, the 5G technology is expected to contribute about RM16 billion of revenue opportunity for service providers in Malaysia by 2030 and US$41 billion (RM172.2 billion) for the South-East Asia and Oceania combined.