PLUS to temporarily close reload facilities at tolled highways


PLUS MALAYSIA Bhd announced that they are temporarily closing all the reload facilities at its Toll Plaza Customer Service Centres and Reload lanes at both Open and Close Toll Highway during the Movement Control Order (MCO) period.

The highway concessionaire explained that such a move was part of the effort undertaken by the firm to mitigate the spread of Covid-19 between toll personnel and highway users.

“We strongly advised all motorists to plan their journeys by reloading their Touch ‘n Go card at reloading centres nationwide, as well as other reload facilities available.

Reload facilities such as Self-Service Kiosks (SSK) are available at 67 locations at selected rest and service areas as well as various banks’ automated teller machines (ATMs), petrol stations and convenience stores.

“Highway Rest and Service (R&R) areas are also limited to take away food and beverages (F&B) services as food court dining areas are closed as of now to prevent convergence of crowds,” PLUS said last week.

Patrons are also advised to keep a one-meter distance when queuing and passengers are also advised to alight one person from vehicle to make F&B purchases.

Muslims are encouraged to bring their own sejadah (prayer mats) while the women are advised to bring their own telekung (prayer attire) to the surau.

Meanwhile, Prasarana Malaysia Bhd has announced last Friday that the MyRapid Concession Card and Bus Customer Service counters at Pasar Seni will be closed on March 20 in accordance with the MCO.

“During this period, students, senior citizens and the disabled that wish to apply for the MyRapid Concession Card can do so by submitting their application online at their official website of

“The renewal of concession cards can also be done by submitting the request through the website,” Prasarana said in a statement.

The application request and renewal would take 14 working days and applicants may collect their cards at the following counters — Light Rail Transit (LRT) Kelana Jaya Line (LRT Ara Damansara and LRT Sri Rampai), LRT Ampang-Sri Petaling Line (LRT Awan Besar, LRT Hang Tuah and LRT Maluri), the KL Monorail Line (Bukit Bintang: Exit 2), Bus Rapid Transit (BRT) Sunway Line (BRT SunU-Monash) and Mass Rapid Transit Sungai Buloh-Kajang Line (Pusat Bandar Damansara, Merdeka and Bandar Tun Hussein Onn).

Touch ‘n Go related transactions, purchases or renewals of the My50 may be done at the LRT Pasar Seni Customer Service Counter, located above the bus hub.

“All customer service counters in Penang which includes Komtar, Weld Quay, Penang Sentral and Bukit Jambul and ‘Hab Bandar’ in Kuantan, Pahang, will be closed until further notice

“Rapid Penang customers with expired Mutiara Passes or with insufficient balance may still ride the Rapid Penang buses by showing their passes to the bus captain when boarding,” Prasarana said.