All PLUS highways to operate RFID lanes beginning April 1

The move marks the completion of a fully RFID highway ecosystem where consumers can benefit from cashless toll transaction

By DARMINAA UTHAYAKUMAR

PLUS Malaysia Bhd announced that it will be offering RFID (radio-frequency identification) payment facility on all its 83 closedtoll systems from north to south, including the Lebuhraya Pantai Timur 2 (LPT2) highway along the east coast fromApril 1.

In line with the government’s vision of multi-lane free flow, the RFID on PLUS’ closed-toll systems marks the completion of a fully RFID highway ecosystem where consumers will be able to benefit from cashless toll transaction, the convenience of instant reload via online banking and e-wallets, and free from hassles of using pricey gadgets and the need for batteries to power up smart-tags.

PLUS embarked on full electronic toll collection in 2017, meanwhile the highway industry embraced RFID as a cashless payment system on its open-toll highways in August 2018.

The past 36 months has enabled PLUS to harmonise the RFID system with Touch ‘n Go, which led to acceptance at all its 10 open-toll systems on Jan 1, 2020, and by April 2020, the entire PLUS highway (both open-toll and closed-toll systems) will accept payment via RFID.

PLUS MD Datuk Azman Ismail said the introduction of toll transactions using RFID technology will modernise toll payment, improve travel experience through better congestion management at toll plazas and promote smoother passage in anticipation of the future MLFF.

“We anticipate increase in demand of RFID, especially among our daily highway customers which are approximately around 1.7 million drivers.

“With PLUS now offering RFID, the customer journey, which used to be from Juru to Damansara toll, has now been extended into the city, KLCC for example, and even to urban and suburban areas like Wangsa Maju or even Kajang.

“The journey will be seamless as there is interconnectivity between the intra and intercity highways,” he added.

He also said through RFID, highway customers will no longer have to struggle with their Touch ‘n Go card reload as it can be easily done online through mobile phones and Touch ‘n Go e-Wallet application which are directly linked to RFID tags embedded on vehicles.

Although toll transactions via RFID is being introduced, toll payments using Touch ‘n Go card and SmartTag will still be accepted at the toll plazas to facilitate the migration of highway customers towards embracing RFID within this year.

To enable RFID system for toll transactions, highway customers are advised to quickly instal RFID tag stickers at RFID Fitment centres nationwide.

PLUS highway customers may also visit RFID Fitment centres provided by Touch ‘n Go Sdn Bhd for RFID Touch’ n Go stickers.

The full list of the RFID Fitment centres is available at https://rfidregister. touchngo.com.my/fitment-centres.