Celcom dipping into healthcare with DoctorOnCall

Users may connect with any of the 1,500 specialists in private hospitals and any of the over 100 GPs in Malaysia


CELCOM Axiata Bhd has partnered the DoctorOnCall platform plans to widen its reach in order to improve quality and provide affordable and convenient healthcare access to Celcom’s subscribers.

DoctorOnCall — a digital healthcare platform by Health Digital Technologies Sdn Bhd in partnership with Celcom — aims to embed the programme into Celcom digital offerings such as Business Suite for Retail to develop innovative healthcare and workplace offerings to its clients.

The nation’s largest digital health platform connects patients from any location with doctors and medical practitioners’ pharmacists, so that they can speak to their doctors via chat, phone or video call.

Celcom chief enterprise business officer Azlan Zainal Abidin and DoctorOnCall co-founder Hazwan Najib inked a memorandum of understanding (MoU) in Petaling Jaya recently.

The event was witnessed by Celcom head of solutions (go-to-market) Noor Musaddik NA Mokhtar and DoctorOnCall co-founder Maran Virumandi.

“We are keen to explore and develop our digital aspirations in creating a sustainable digital ecosystem that is able to address the ever-evolving digital lifestyle of Malaysians, which includes healthcare needs,” Azlan said.

The MoU will also show Celcom’s capabilities in becoming the partner of choice for healthcare solution providers as they encourage the delivery of cutting-edge healthcare technology and worldclass health facilities in Malaysia.

With over one million active users, the joint venture (JV) will allow DoctorOnCall to reach even more patients in the country.

“We look forward to working with Celcom and supporting their clients’ healthcare needs throughout Malaysia,” Virumandi said.

As Malaysia approaches IR4.0, healthcare services are being more accessible to Malaysians in urban areas, as well as rural areas.

Patients may also engage in forums discussing health and access articles moderated by qualified healthcare professionals on the platform.

Users may connect with any of the 1,500 specialists in private hospitals and any of the over 100 general practitioners (GPs) in Malaysia.

Prescription drugs may also be ordered and received safely and promptly by patients using the platform.