Volvo: NAP2020 to modernise auto industry

Govt’s move to promote environment-friendly vehicles is in tandem with the company’s commitment to promote sustainable practices


VOLVO Car Malaysia Sdn Bhd (Volvo Malaysia) believes that the new National Automotive Policy 2020 (NAP2020) will modernise the local automotive industry as it is expected to embark on next-generation vehicles such as electric cars.

“Sometimes, it gets difficult to implement everything. But, the journey with electrification, which is about making the automotive industry much more modern in the future, is a perfect journey that they have embarked upon,” Volvo Malaysia MD Nalin Jain said.

“I am sure that they will continue their part. I am very confident that the government cannot go back because that is the right thing to do,” he told reporters at the launch of Volvo 3S Centre in Petaling Jaya yesterday.

Jain said the government’s move to promote environment-friendly vehicles is in tandem with the company’s commitment to promote sustainable practices.

“We have also been talking about reducing our carbon footprint by 40% by 2025 and we want to be carbon neutral by 2040. Hence, we are absolutely delighted and we are very happy to support the government’s journey,” he said.

Commenting on the effect of the Covid-19 outbreak to Volvo Malaysia’s business, Jain said there is no impact so far.

“But, we have planned well. We have the right stocks at the car and dealer levels to manage any slippage in terms of supplies. So I am not very concerned about the impact of the coronavirus on our market,” he said.

Despite the market being a bit slow, Jain was positive that it will not affect Volvo’s business growth including its sales target and expansion for the year.

“The way we have planned our business in the last few years, and that we have been expanding our market and partnerships, have helped us grow.

“Along with that, we have also launched our new products. So, a combination of the right partners, products and customer services help us continue to grow,” the MD explained.

Volvo sold 1,883 cars last year, an increase of 26% from 2018.

Jain admitted the premium segment remains competitive.

Earlier, Volvo Malaysia and its local partner Sime Darby Swedish Auto Sdn Bhd have opened a Volvo 3S (sales, services and spare parts) centre at Sime Darby Motors City in Ara Damansara, Selangor.

The Volvo 3S centre is expected to build on the Swedish auto-maker’s efforts to deliver the brand’s vision to the market and bolster customer confidence as Volvo Malaysia grows from strength to strength.

“Building off our accomplishments in 2018 and further growth in 2019, Volvo is set to have a great 2020.

“The partnership we have with premium dealers such as Sime Darby Swedish Auto is the key to expanding the Volvo brand’s Swedish-inspired ideals and heritage, especially with regard to its retail experience, new car sales and customer service improvement”, Jain said.

The new four-storey state-of-the-art Volvo 3S was built in adherence to Volvo Malaysia’s retail standard — the Volvo Retail Experience. It is also the first 3S centre to be equipped with a Virtual Reality Studio and a “Reception at the Counter” bay.

A highly skilled after-sales team consisting of eight personnel will manage eight repair and service bays, of which two are specifically designated as “Reception at the Counter” bay.