AXA Affin launches Covid-19 programme for policyholders


AXA Affin Life Insurance Bhd is introducing a complimentary Covid-19 Hospital Assistance Programme (HAP) in response to the rising threat of the outbreak. HAP features three key benefits — “Urgent Self-Assistance”, “Family Assistance” and “Hospitalisation Waiver Assistance”.

Policyholders will be eligible for a one-time cash payment upfront via notification under “Urgent Self-Assistance” and additional one-time cash assistance of RM3,000 to the immediate family under “Family Assistance” — should they be diagnosed with Covid-19 by or before June 30.

Should the policyholder be isolated for Covid-19 infection while travelling to the stated Provinces of China (Hubei, Zhejiang and Jiangsu) during the cover period, a maximum of RM10,000 lump sum will be paid out under this section.

“Hospitalisation Waiver Assistance” offers various policy waivers that will facilitate necessary care for the policyholders upon diagnosis.

This includes ICU Daily Limits (up to full annual limits of the policy), Consultation and Treatment Costs while in hospital isolation and Intensive Care Unit (full medical expenses as charged), Unlimited Doctor Consultation Day Visits and Unlimited Ambulance Transfer Assistance.

CEO Rohit Nambiar said: “The outbreak of Covid-19 is a significant threat globally. The health and wellbeing of our customers and staff remain our top priority. We are here for them during this trying time and we will offer every support to protect our customers and people against this threat.”

A dedicated Covid-19 assistance hotline (1300-80-0020) is also made available to provide 24 hours assistance.

The programme is extended to all medical policies issued with a Hospitalisation Income Benefit Rider (HIB) from Feb 1 to March 31. All existing medical policies without HIB will only be entitled for “Hospitalisation Waiver Assistance”.

The cover period for this programme is up till June 30 June and might be extended appropriately based on the development of Covid-19 in Malaysia.