MAB, Public Bank offer convenient payment option via FPX

By TMR / Pic By Malaysia Airlines Bhd

MALAYSIA Airlines Bhd (MAB) yesterday entered a partnership with Public Bank Bhd to accept payments for online ticket purchases using FPX. FPX is Malaysia’s premier online payment gateway, operated by Payments Network Malaysia Sdn Bhd (PayNet), the national e-payments provider.

Through FPX, the airline’s customers can now purchase their flight tickets using funds in their current, savings and credit card accounts maintained with Public Bank, Public Islamic Bank Bhd and 29 other banks in Malaysia.

The partnership was made official at a signing ceremony held at MAB Academy Sdn Bhd in Kelana Jaya, Kuala Lumpur. The event was attended by MAB group CEO Captain Izham Ismail, Public Bank CEO Tan Sri Tay Ah Lek and PayNet group CEO Peter Schiesser.

Speaking at the event, MAB group CMO and customer experience officer Lau Yin May said: “MAB is delighted to partner Public Bank and PayNet to offer customers a convenient way to purchase their flight tickets online and on our mobile app through FPX.

“This partnership proves our commitment towards improving our customer experience with the introduction of convenient payment options. Also, customers who opt to pay with FPX will not pay any service charges.”

This partnership is in line with Bank Negara Malaysia’s initiative to migrate manual payments to e-payments.

“Through this synergistic tie-up, Public Bank enables MAB to offering travellers the convenience of paying for their airline tickets on a seamless, real-time basis. Public Bank was the first bank in the country to launch Malaysia’s national QR standard known as Duitnow QR with PayNet. The bank is also on track to bring new and innovative payment solutions to our retail consumers and business clients,” Tay said.

Schiesser said last year FPX processed 236 million transactions, while online merchants collected payments totalling RM117 billion via FPX, making FPX Malaysia’s top real-time online payment gateway for e-commerce sites.

“We are honoured to partner MAB to bring the benefits of FPX to a wider set of consumers,” he added.

To raise awareness about FPX payments at MAB, the “Travel and Win with FPX” contest has been launched and runs until Feb 29, where MAB customers stand a chance to win a pair of MAB’s business- class flight tickets to London plus a seven-day/six-night hotel stay by Malaysia Airlines Holidays alongside 80,000 Enrich miles.

Other prizes include a pair of economy-class tickets and hotel stays in Sydney and Bali plus Enrich miles. Customers will also stand a chance to win up to 11,000 Enrich miles. Enrich, MAB’s loyalty programme, is also giving away two daily prizes to the highest daily spender.

To be eligible for the contest, customers will need to make an FPX payment of at least RM100 for flight ticket or add-on purchases on MAB’s website or mobile app, and enrol for free in Enrich.

For more information on the contest and contest terms, visit http://