Technology and transformation roles continue to be in high demand next year


TECHNOLOGY and transformation roles across industries in Malaysia remain in high demand as more companies work on improving their business processes and delivery following the advancement in digitalisation.

According to Robert Walters Salary Survey 2020, the prominence of technology is clear across major industries like finance, banking, engineering, human resources (HR) and legal.

The survey which looked at key roles for each of these industries showed that tech driven roles are in demand next year.

“On a whole, we can expect a 3% to 8% increment for those staying in their jobs, while those moving jobs or promoted, can expect a 15% to 20% increment.

“Talents with niche skills who are changing jobs on the other hand are looking at an increment of up to 30% due to demand outstripping supply,” said the company’s country manager Kimberlyn Lu in a statement yesterday.

Traditional roles such as governance and operations management along with roles relating to the adoption of analytics, digitalisation, transformation, automation, big data, artificial intelligence (AI) and cyber security continue to gain more attention as they will be highly sought after in the coming year.

“Professionals in procurement and logistics (89%), accounting and finance (75%), and engineering (75%) are optimistic about opportunities in their industry as they have been early adopters of technology and are experiencing the middle wave where digitalisation has already begun to impact the way they do their job,” said Lu.

The survey also stated that engineering roles will continue to be in high demand in the northern region as well as niche information technology positions such as data scientist. New manufacturing companies setting up their plants in the coming year will need to recruit senior management positions in finance and operations.

Meanwhile, in the HR sector, companies are also expected to seek talents who are digital savvy with a progressive mindset across all functions to accelerate digitalisation efforts.

The onslaught of digitalisation is opening up opportunities for talents with hybrid skill sets in the sector such as an applicant who has a balance between traditional HR capabilities, analytics and AI implementation knowledge in HR processes.

The report also revealed that work life balance, good working environment, learning opportunities and competitive remuneration are among the main reasons that influence people to stay and thrive in a working environment.

As for the technology and transformation sector, key trends which will drive the job roles and demand are emerging tech and digital transformation for both enterprise and consumer levels; digital forensics and cyber security as digitalisation seeps into the DNA of businesses, and e-wallets and payments which is increasingly becoming the transaction of choice for the younger consumer base.

“We are excited for the coming year as we see forward thinking employers have begun to emphasise on the potential of talent and transferable skill sets over market sector experience.

“This will encourage mid and senior level management to break their mould and expect new challenges that can help them deliver value and transform the business.

“To retain top professionals, hiring managers have to show a commitment to learning and development as well as mapping out how the roles can contribute to the wider organisation,” added Lu.

Among the key roles in demand for some sectors are senior financial or business analyst in accounting and finance, talent management in HR and regional category procurement in supply chain, procurement and logistics.