Giving customers more options to pay is an important aspect in enhancing their road journeys, says PLUS
By FARA AISYAH / Pic By TMR File
CIMB Group Holdings Bhd and PLUS Malaysia Bhd have agreed to provide additional payment options to the latter’s highway users, allowing consumers to link their Touch ‘n Go (TNG) RFID (radio-frequency identification) tags to other bank accounts, credit cards, debit cards or the TNG eWallet.
In a joint statement yesterday, the companies said the enhanced toll payment services will be facilitated by Touch ‘n Go Sdn Bhd (TNG) through the TNG RFID tag.
The companies said it was the intent of CIMB and TNG to roll out the open payments facility to all toll highway concessionaires across Malaysia in the future.
CIMB and PLUS said the RFID driven payment mode is expected to replace the TNG card that has been the de facto mode of payment for toll transactions across the country.
“We’re extremely pleased to have been able to work with PLUS to lead this landmark initiative,” CIMB group CEO Tengku Datuk Seri Zafrul Aziz said in a statement yesterday.
“The democratisation in toll payments is something we fully champion and the CIMB teams, together with the teams at our subsidiary TNG, are committed to collaborating with PLUS and, in time, other highway concessionaires to make open payments an accessible reality for all Malaysians,” he added.
For starters, TNG RFID services will be available in 10 open system toll plazas at PLUS Expressways by Jan 1, 2020.
The TNG RFID services for all 83 closed system toll plazas will be available on the PLUS Expressways by April 1, 2020.
TNG RFID services have been available in pilot mode at selected expressways nationwide since the beginning of 2019. Currently, there are over 700,000 RFID tags installed on vehicles across Peninsular Malaysia, which are linked to the TNG eWallet as a source of funds.
PLUS MD Datuk Azman Ismail said it has been a key belief at PLUS that giving its customers more options to pay is an important aspect in enhancing their road journeys.
“We are pleased that open payment options will soon be available to toll highway customers, in line with the needs of our customers who look forward to more convenience.
“We are delighted that CIMB is aligned on this ambition to partner with us to lead in making it a seamless journey on our highways with the democratisation of toll payments, where over time, other modes of payment can be considered, thus ensuring the toll industry is always relevant with market practices,” he added.
As an added convenience point, PLUS and TNG are also collaborating to enable PayDirect across all PLUS Expressways by mid-2020. CIMB holds a 52% stake in TNG.
CIMB’s shares closed four sen or 0.74% lower to RM5.36, valuing the lender at RM53.19 billion yesterday.
CIMB and PLUS last month announced that both parties have reached a settlement agreement to end the joint-venture (JV) partners’ dispute over the latter’s decision to launch its own toll collection system.
CIMB filed and served a notice of arbitration against PLUS in December last year. The lender claimed that PLUS had breached its obligations under a JV agreement in relation to TNG by launching its own RFID toll collection system.