MAB unveils Neighbour-Free Seat option

The option will be available for passengers at a fixed price and offered on selected routes only

by TMR/ pic by TMR FILE

ECONOMY class passengers on Malaysia Airlines Bhd (MAB) will now be able to enjoy the Neighbour-Free Seat (NFS) option which allows passengers to purchase a neighbouring seat or the entire row — that stays passenger-free — providing them with extra room to travel in comfort.

NFS will be available for passengers at a fixed price and offered on selected routes only.

Passengers will be able to purchase NFS three days or 72 hours prior to segment departure, subject to seats availability.

According to MAB CMO and customer experience officer Lau Yin May, this new product serves to improve the airline’s economy passengers’ travel experience.

“It gives passengers, small families in particular, an opportunity to have that extra bit of space that makes a world of difference to their travel experience. Passengers who want a whole row to themselves can do so, opening up the opportunity to sleep on an entire row, allowing them to have a unique experience, one not normally available on an economy class ticket.

“This product further cements MAB’s pledge to provide Malaysian Hospitality by providing a greater service and better offerings to our passengers on their travels,” she added.

To enjoy this service, passengers travelling on selected routes will have to purchase the product as an add-on to their existing travel itinerary via MAB website at www.malaysiaairlines.com.