Over 35,000 Grab drivers drop out of lengthy PSV process


ABOUT 39,000 Grab drivers in Malaysia have dropped out of the public service vehicle (PSV) licensing process, largely due to the lengthy processes and time involved in securing the licence.

In a statement yesterday, Grab Malaysia said the company has been aiming to have at least 150,000 of its driver-partners go through the PSV process since the regulatory process began in April this year.

“Despite our efforts, 26% of our active driver-partners have dropped out of the regulatory process.

“Their main concern is the time required to navigate through the various processes, especially among those working part-time towards a supplementary income,” it said.

The largest e-hailing provider in the country also said currently, 27% of these driver-partners have secured the licence, while almost 15% are awaiting their licences to be issued.

A further 15% are in the process of completing their PSV training, while 17% are waiting to go through the paper-based examinations, it said.

The government extended the deadline for ride-sharing drivers to obtain the PSV licence to Oct 12, after thousands of drivers were reportedly failed to meet the earlier deadline in July.

Transport Minister Anthony Loke said no further grace period will be given as the three-month extension was sufficient.