by AZALEA AZUAR/ TMR PIC
Transport minister Anthony Loke said the government is hopeful that more public transport providers will implement cashless payment methods to improve efficiency for users and service providers.
“Faster transactions mean less queuing and congestion at the ticketing points. There is no need for the customer to carry a lot of cash to buy a train ticket as they can now choose between mobile wallets and contactless cards,” the minister said.
Loke is also enthusiastic that going cashless means greater efficiency for rail operators and better security.
“ERL and its cashless payment solution partners are an excellent example of how private enterprises can form successful partnerships with the government.
And I strongly believe that these partnerships will continue to be the way forward and complement the government’s commitment to improving the quality of public transport service and overall customer experience,” he said in a statement today after launching the Go Cashless on Public Transport campaign.
The campaign was organised by Express Rail Link Sdn Bhd (ERL) with its partners Axiata Digital, GrabPay, Mastercard, Maybank, Touch ‘n Go, UnionPay and Visa.
Loke also believes that educating the public regarding the benefits of paying with cashless methods is a step towards implementing a fully cashless payment public transport.
He suggested that rail operators should include new payment services such as Quick Response (QR) payment and Real Time Debit to transform their ticketing and fare collection systems.