Pic Source IWK
Exactly 25 years ago this month, Indah Water Konsortium Sdn Bhd (IWK) was formed to address the lack of wastewater treatment that led to high river pollution.
As the national sewerage company celebrates its 25th anniversary this year, IWK reinforces its crucial responsibility in preserving the environment and providing Malaysians with access to healthy living.
Commencing operations with a workforce of 512 on April 2, 1994, IWK now oversees its operations and maintenance (O&M) of the sewerage system across Malaysia — except Kelantan, Sabah, Sarawak, Johor Baru and Pasir Gudang — with 3,319 employees.
In addition, 66 employees celebrate their 25 years of service in the company when IWK began its operations.
In a gathering with its employees at IWK’s headquarters to commemorate the anniversary last week, IWK chairman Amiruddin Abdul Aziz said the company has grown by leaps and bounds in the past 25 years.
“With a customer base of 25 million people nationwide, there is a huge responsibility on IWK’s shoulders as the company recognises that the number of consumers will continue to grow in the future, in line with national development,” he said in a statement.
IWK CEO Faizal Othman said aside from sewerage O&M, the company has also produced results through research and development carried out by the Indah Water Research Centre.
He said the company is capable of contributing to the country’s agenda of a circular economy — a system that can generate revenue through reusable waste.
“Operational efficiency and focus on environmental protection, particularly in ensuring a high level of effluent discharge standards, are key drivers to our quality of services.
“Although the work that IWK performs is viewed as dirty, dangerous and difficult, the services rendered to the people fuel our commitment to be customer-oriented in our approach,” he said.
Over the years, IWK has introduced e-billing and online payment platforms as well.