MAHB to upgrade KLIA communication infrastructure


KUALA LUMPUR • Malaysia Airports Holdings Bhd (MAHB) will be upgrading its communication infrastructure at the Kuala Lumpur International Airport (KLIA) for the next three months, starting from Jan 1, 2019.

In a statement today, MAHB said the upgrade was meant to further enhance the airport experience at KLIA and will improve the overall coverage and capacity of the cellular network at the airport.

“It is to cater for future digitalisation requirements such as Airports 4.0 initiatives, the e-commerce ecosystem and the Aeropolis development,” it said.

During this period, airport guests and community may experience some intermittent disruption in terms of reception and speed on the cellular and leased line services within the passenger and cargo terminals respectively.

“MAHB has put in place several mitigation plans to ensure a smooth transition. Among the mitigation measures include placing fixed-line phones at information counters for the convenience of the airport users, as well as making sure the free airport WiFi service remains at excellent connection strength to enable users to communicate via data calls through mobile apps such as WhatsApp and Messenger.

“Airport CARE Ambassadors will also be available on-site to guide passengers who may require assistance,” it said.