Petroliam Nasional Bhd (Petronas) and Telekom Malaysia Bhd (TM) inked a memorandum of understanding (MoU) for a strategic partnership that will see both companies providing significant benefits spanning multiple areas.
The two government-linked companies aim to implement five clusters that would increase operational excellence and enhance their customer experience, leveraging on each other’s strengths and shared values.
The collaboration will see the two companies working on increasing the adoption of Petronas products among TM employees, starting with Petronas Dagangan Bhd (PetDag) extending its SMARTPay services to TM staff.
PetDag and TM will also develop the next-generation network infrastructure to enhance the former’s retail network and improve the customer service delivery at PetDag stations.
Petronas will also collaborate with TM, via its information technology arm Petronas ICT Sdn Bhd, to explore data centre of the future. This would involve digitising Petronas’ data assets to improve data security and enhance user experience.
The companies will explore a smart park concept for Suria KLCC which will improve patrons’ experience using the car park, and increase the safety and security of the facility.
Both firms will also invest in a joint research, covering areas related to the oil and gas (O&G), and telecommunications industries, such as building local competencies, knowledge exchange and the “Smart Helmet” initiative, to encourage safety at the workplace.
Petronas president and group CEO Tan Sri Wan Zulkiflee Wan Ariffin signed the MoU on behalf of Petronas, while TM was represented by its group CEO Datuk Seri Mohammed Shazalli Ramly.
Wan Zulkiflee said leading Malaysian companies must take the lead in working together and collaborating for greater success.
“The opportunities are limitless — from solving current issues, providing support and services to co-creating and innovating future market offerings and solutions,” he said in a statement yesterday.
The signing, he said, marks the expansion of Petronas’ and TM’s existing working relationship.
“As we discover new ideas and strengthen our connections, I hope that this collaboration will not only provide benefits to Petronas and TM, but also to our industries, our customers and the nation,” he said.
Meanwhile, Mohammed Shazalli said TM is proud to play its role as the strategic partner in establishing the eco-system for Petronas’ digital transformation.
He said TM through TM ONE is committed to delivering integrated business solutions that will fulfil the dynamic, sophisticated needs of business verticals, including the O&G industry.
The joint collaboration involving TM and PetDag, Petronas ICT, KLCC Property Holdings Bhd and Universiti Teknologi Petronas sees the partners leveraging on each other’s strengths to create greater value and growth for the industry and Malaysia’s economy. — TMR