KLIA and KLIA2 are 2 vastly different airport terminals, providing different level of services and facilities to their users
By LYDIA NATHAN / Pic By HUSSEIN SHAHARUDDIN
It is inaccurate to compare the facilities and services provided by Kuala Lumpur International Airport (KLIA) and KLIA2 to standardise the passenger service charges (PSCs), says AirAsia Bhd CEO Aireen Omar (picture).
“KLIA and KLIA2 are two vastly different airport terminals that provide different level of services and facilities to their users. It is inaccurate to say the services provided between the two airport terminals are comparable, as facilities at KLIA are far more superior compared to KLIA2,” Aireen said in a statement yesterday.
She said this in response to a Bernama report which stated that equalising PSCs between these two airports will go a long way in ensuring fair play and preventing trade distortions among airlines operating at the two terminals.
The Malaysian Aviation Commission (Mavcom) is finalising its move to standardise the PSC for long-haul flights at KLIA2 to RM73, which is expected to take effect in January 2018.
The new PSC rate represents a 45% increase from the current charge of RM50.
Aireen also said it is wrong to claim that passengers travelling on other airports are subsidising the operational cost of KLIA2.
“We seek Mavcom’s transparency on this claim, and strongly urge that it reviews feedback from travellers and customers of KLIA2, as well as look into the multiple representations on the visible differences of the facilities and services offered between KLIA and KLIA2,” she said.
According to Aireen, PSC cost is fully paid by passengers and has no bearing on the financial performance of the airline.
“It is not true that AirAsia is operating on government crutches since they get a competitive pricing advantage from the lower PSC, at the taxpayers’ expense,” she said.