Oracle to focus on SMEs with opening of new digital hub

New hub to help SMEs leverage on Oracle Cloud solutions to streamline operations and boost innovation


Small and medium enterprises (SMEs) will be the focus of global technology and services provider Oracle Corp with the opening of its new digital hub in Kuala Lumpur yesterday.

Oracle Malaysia MD Fitri Abdullah said the establishment of the hub will give focus on enabling local SMEs to incorporate their own cloud solution system in day-to-day business operations.

“This is a new area for us as we are now a service-oriented entity compared to a product-based company previously, whereby our focus was more on bigger multinational corporations.

“I think the prospects and funnels would contribute significantly to our financial performance. We are actually in the middle of starting a new year as our financial calendar ended last May,” he told reporters at the launching ceremony.

“A lot of the wins that we have are because the company is currently in the implementation mode, whereby the momentum is building — hence, why we are quite positive in the Malaysian aspect of the business,” he said, adding that the cloud business has transformed Oracle as a challenger brand.

The new digital hub in Malaysia, which began operation six months ago, is aimed at helping SMEs leverage on Oracle Cloud solutions to streamline operations, boost innovation and build a platform for growth.

Fitri said with Oracle Cloud, SMEs now have access to the modest modern solutions in the market at an affordable price as well as timely, personalised and effective support.

“Using cloud and digital technologies, Malaysian SMEs can now be more competitive as they build a larger presence in the digital economy.

“This investment reiterates Oracle’s strong commitment to Malaysia,” he said. According to the World

Bank data, more than 67% of the world’s total micro and SME market is located in the Asia-Pacific region, accounting for more than 266 million businesses.

Oracle has several digital hubs in Asia Pacific in cities such as Bangalore, Seoul, Sydney, India, as well as two upcoming centres in Tokyo and Singapore.

Oracle has seen a 51% growth globally in the first quarter of its 2018 financial year for its cloud business.

Also present at the launching ceremony yesterday were Malaysia Digital Economy Corp (MDEC) chief strategy officer Siva Ramanathan and InvestKL CEO Datuk Zainal Amanshah.

In his keynote address, Siva said MDEC believes that Malaysia’s digital future has the potential to unlock a significant economic environment, and social value within the nation.

“We applaud Oracle’s efforts in reaching out to our SMEs with access to the latest cloud technologies that are vital to their growth, and help them transform digitally.”

“What Oracle is doing contributes to our own national initiative, that aims to encourage digital adoption and future proof for our SMEs and economy,” he said.

Meanwhile, Zainal said the new digital hub is in line with the government’s focus on the digital economy and it will help generate a positive impact on the local ecosystem in terms of talent identification and development.

The Malaysian Reserve recently reported that SMEs and the digital economy make up of approximately 98% of the businesses in Malaysia — contributing 65% of employment, which is equivalent to 6.6 million people.

They also consist of 36% of the total gross domestic product to date, which is about RM1.2 trillion, while 80% of our SMEs contribute approximately RM800 billion in total exports.

Currently, there are about 207,000 and growing SMEs operating in the country.