Cycle & Carriage Bintang Bhd (C&C) recently launched the all new Mercedes-Benz E-Class Coupé receiving an overwhelming response from its fans.
The Mercedes vehicles dealer for Malaysia treated customers and enthusiasts to an exclusive showcase, discovering the newest “Masterpiece of Intelligence” at The Club Saujana Resort, Shah Alam.
“We are thrilled to bring the head-turning Mercedes-Benz E-Coupé exclusively to our customers. C&C is synonymous with the Mercedes brand.
“We have been a leading dealer partner for the brand for 66 years, and are deeply committed to deliver unparalleled first class customer experience. This is achieved by keeping our customers close and being attentive to their changing needs.
“Growing in tandem with the positive demand for Mercedes vehicles in Malaysia, C&C is actively investing and expanding its network and facilities to continue raising the bar in after-sales care,” said C&C CEO Wilfrid Foo.
C&C has 12 facilities across Malaysia including 10 services centres and the leading player in the Mercedes after-sales market.
The company in a statement said it will continue to enhance its facilities and offerings nationwide and support the needs for both new and existing Mercedes owners.
One of the key initiatives is the enhanced service offerings such as the mobile retail feature that allows aftersales personnel increased face time with customers by moving C&C’s aftersales processes to a digital platform.
“In 2016, C&C was awarded all top three spots in the Mercedes-Benz Service Excellence Award for our strong aftersales standards.
And more recently, we received the top four highest Mercedes-Benz Malaysia Customer Satisfaction Index (CSI) ratings for aftersales in the first-half of 2017. These are clear indicators that we are moving in the right direction, and these achievements will continue to motivate us to do even better,” Foo said.
Guests at the exclusive launch of the E-Class Coupé were treated to a detailed presentation highlighting the vehicle’s superior design and performance. Guests also get a close and personal look with the Mercedes-Benz E200 Coupé AMG Line and E300 Coupé 1st Edition which were on display.
C&C’s nationwide launch of the Mercedes-Benz E-Class Coupé includes Penang, Ipoh, Kuala Lumpur and Johor Baru. — TMR
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