by NUR HAZIQAH A MALEK / Pic by TMR
Malaysia Airports Holdings Bhd (MAHB) will work with airlines to resolve any issues pertaining to the payment of the passenger airport tax.
The airport operator said the passenger service charges (PSC) are payable to MAHB and collected from airlines which have included the tax in the passengers’ ticket price.
“In the case of the collection of PSC, Malaysia Airports is working closely with all its major airline partners in resolving the payments,” MAHB said in a statement yesterday.
MAHB said the PSC is only payable when passengers board their aircraft and the collection is used for airports’ maintenance and service enhancement. “Malaysia Airports values the relationship it has with all airline partners equally,” MAHB said, adding that the company is constantly looking at ways to improve and enhance the billing and payment processes. Yesterday, MAHB launched its newly developed Online Billing Portal that would benefit nearly 15,000 clients, vendors and business partners including the airlines.
“With this portal in place, the finance process for all our partners will be more efficient and transparent. Business partners will be provided with a unique ID that will allow them to access the portal and view information such as billing and payment dates,” MAHB said.
The payment platform, MAHB said, would facilitate its partners to access and validate billing details and payment status online.
“With this in place, we expect the collection process to be more effective for both our accounts department and our partners,” MAHB said.
The PSC payment to MAHB surfaced after Transport Minister Datuk Seri Liow Tiong Lai on Monday said he was confident that Malindo Air would pay its arrears, reported up to RM70 million. He said the business agreement states that Malindo Air is given a six-month period to settle any arrears. Malindo has not issued any statement on the PSC arrears owed to MAHB.